Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
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About the Team
HiredScore is the newest addition to the Workday family!About the Role
Lead a cross-functional group, while acting as a Subject matter expert on HiredScore products implementation and processes
Oversee all aspects of team building, including hiring, training, mentorship, and professional development
Coach and mentor team members to optimize performance, facilitate career growth, and support personal development
Provide comprehensive team guidance encompassing daily operations, client interactions, and on-demand client calls, serving as the primary escalation point for all issues
Drive application development scrum teams to deliver customers features and innovations
Understand clients' needs, and current workflows and design HiredScore implementation plan to address those needs, and offer creative solutions to implementations
Collaborate closely with Customer Success to ensure a smooth transition of accounts from sales to launch, training, post-launch, and adoption
Partner and collaborate with cross-functional stakeholders to prioritize, plan and deliver exceptional experiences for our customers
Personify and promote the Workday values of Employees, Customer Service, Innovation, Integrity, Fun, and Profitability
About You
Basic Qualifications:
4+ years experience as a team lead of Technical Project Manager/ Implementation Manager/ Professional Services Manager
4+ years of experience in a Technical or Project Implementation Management
4+ years of experience managing managers
Experience managing SW Development teams
Experience working in a SAAS company selling to enterprise clients in a global environment.
Strong Hands-on Experience in implementing SAAS products / Professional services in a Software Delivery environment including configurations, system integrations, etc.
Team player with the ability to self-manage and execute projects from scratch
Demonstrated ability to handle day-to-day work challenges confidently; willing and able to adjust to multiple demands, shifting priorities, and rapid change. Must be resilient in the face of constraints, frustrations, or adversity
The ability to interact professionally with diverse stakeholders - executives, managers, users, and subject matter experts
Experience in a high-growth company.
Excellent verbal, presentation, and written communication skills in English.
Ability to work with clients to resolve complex issues and address escalations
Process-focused, with strong problem-solving ability - always looking for better ways to achieve a goal
Strong analytical skills required, including a thorough understanding of how to interpret client business needs and translate them into the application and operational requirements
Comfortable in a fast-paced process-focused environment, adept at problem-solving under pressure
Affinity for technology and deep understanding of software delivery lifecycle
Other Qualifications:
A good understanding of current IT standards, applications, User Acceptance Testing, and trends - preferred
Familiarity with SQL/NoSQL databases
Familiarity with ticket and knowledge management tools such as JIRA & Confluence
Industry knowledge of HR Tech Industry
Advanced proficiency with Microsoft Office Suite (Word, PowerPoint, Excel)
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.
Primary Location: USA.GA.Atlanta
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!